Privacy Policy
What We Collect
We collect personal information including your name, email address, phone number, and delivery address (when applicable). We also collect order details and may use analytics data (Google Analytics) to improve our website experience.
How We Use Your Information
We use your personal information to process orders, send confirmations and receipts, communicate about your purchases, and improve our website and services. We will never use your information for unauthorized marketing purposes.
Information Sharing
We share your information only with our payment provider (Yoco) and service partners (such as Make.com for notifications) strictly to fulfill your order and provide customer service. We do not sell or rent your personal information to third parties.
Security
We use hosted checkout through Yoco, which means your card details are processed securely by our payment provider. We do not store full credit card information on our servers. All data transmission is encrypted using industry-standard security protocols.
Data Retention
We keep your personal information and order records as required by law and for legitimate business operations, including customer service and order fulfillment.
Your Rights
You have the right to access, correct, or request deletion of your personal information where applicable under South African law. Contact us to exercise these rights.
Contact
For privacy-related questions, please contact us at privacy@atypical-wines.co.za.